Connecting You to Inclusive Security Solutions
Get In Touch
Discover how our accessible security services ensure safety and inclusivity for all individuals, regardless of their requirements.
Interested in learning more about how Access Done Right can help your business? Contact us today to speak with one of our experts.
We welcome your questions and feedback. Please use our contact form for inquiries about our accessible security services.
Our team is dedicated to providing prompt and helpful responses to all your needs.
Phone
Address
789 Inclusive Way, Suite 200, New York, NY 10001
Share Your Feedback with Us
Your insights are invaluable to us! By sharing your feedback, you help us enhance our services and ensure that our security solutions remain accessible and inclusive for everyone. We are committed to using your input to improve our accessibility measures and provide a safer environment for all.
Support Options Available
We offer a range of support options to ensure that all our clients receive the assistance they need. Our dedicated team is trained to provide support tailored to individuals with disabilities, ensuring effective and inclusive communication.
How can I contact support?
What support is available for individuals with disabilities?
Our website is designed to be fully accessible, including compatibility with screen readers and a range of filters to support neurodiverse users. If you experience any issues or require additional accommodations, please reach out—we’re happy to help!
What kind of training do ADR Security staff receive?
All ADR Security personnel undergo specialised training in accessibility awareness, disability etiquette, conflict resolution, and event safety. This ensures they can effectively support disabled guests while maintaining a secure and welcoming environment.
Why do we need ADR security at our event?
ADR Security fills a crucial gap in the market by providing security personnel trained in accessibility awareness. With years of experience as an Access Manager, Katie saw that 80% of access-related complaints were due to security attitudes, misinformation, or poor accessibility awareness.
ADR Security addresses this by strategically placing trained security staff in key areas with high interaction with access customers, such as access check-in, accessible campsites, arena entrances, viewing platforms, and accessible toilets—ensuring a safer and more inclusive experience for all.
What should I do if I need ADR Security at my events?
If you need ADR Security at your event, simply get in touch with us! We’ll discuss your specific accessibility and security needs and create a tailored plan to ensure a safe and inclusive experience for all attendees. Contact us today to learn more about how we can support your event.
How is ADR Security different from standard event security?
ADR Security specialises in accessibility-focused event security. Our team is trained in disability awareness, customer service, and inclusive event practices to ensure all guests feel safe, respected, and supported. Unlike standard security teams, we prioritise positive interactions and strategic placements in high-accessibility areas.
Common Questions About Contacting Us
We understand that clear communication is crucial. Here are some frequently asked questions to help you get in touch with us efficiently.
What is the best way to contact Access Done Right?
The best way to contact us is through our website’s contact form, which allows you to specify your inquiry type for a faster response.
Can I schedule a consultation with your team?
Yes, you can schedule a consultation by filling out the form on our website or by calling our customer service line.
How do I report an accessibility issue?
If you encounter an accessibility issue, please report it through our dedicated accessibility feedback form on our website.
Reach Out to Us Anytime
We welcome your questions and feedback. Please feel free to reach out using our accessible communication methods, ensuring your concerns are addressed promptly and inclusively.